So last night I was reading and I heard my phone ring. I answered it and it happened to be Satan. He said that he had had it with all this window cleaning.
“What in the Sam hill are you talking about Satan?!” I replied.
“I work hard all night long to keep those windows dirty. Do you know what it cost me per hour to send my minions out to dirty up windows?! It costs me $3,645! Then you people just come in behind us and clean it up! Who do you think you people are?!” Satan screamed at me through the phone. If I had recognized the number I would not have picked up the phone. Here I was trying to enjoy this quiet night by myself and instead I was being yelled at by Ol’ Beezelbub. I did not have the time or patience for this little man. However, I was kind of confused so I decided to give him 5 minutes and hear what he had to say.
“I didn’t know that dirtying windows was your kind of thing. I figured you would be busy torturing sinners down there.” I said.
“That’s a different department. I didn’t even know that this was going on until Cathy from Human Resources called me to inform me that we were over budget in the dust bunny department. You people are seriously killing my account here. I can’t afford to keep making all those windows up there dirty! I would really appreciate it if you could spread the word and let people know to please stop cleaning their windows! You’re killing me here!”
“Okay Satan. I believe that people hgh growth hormone here on Earth enjoy clean windows. It lets the sun shine in, makes rooms look bigger, ups the value of their homes and offices, and just generally makes people feel better. I am not going to hinder that! That’s like taking the joy out of Christmas!” I replied defiantly.
“Listen Merry, I understand where you are coming from but couldn’t you just do me this one solid? I mean come on. The people up there don’t really know what they want! Who needs all that light shinning in their houses blinding them? Who could possibly want all that joy?! I will sell you a new soul if you just make people stop cleaning their windows!” Now he was begging. I was in need of a new soul as I had previously sold mine for a box of chocolates and a campfire mocha from Caribou, but then I realized it wasn’t worth it. The people of earth deserved clean windows! They deserved happiness derived from clean windows and higher property values!
“NO. I cannot do it Satan. I won’t. So you keep dirtying windows and A to Z Window cleaning will continue to clean them and bring joy to the world!” I then hung up my phone. He repeatedly called me but I refused to answer. So, the reason I shared this story with you all is because we can’t let him win. We must keep our windows clean. I find some joy in driving up his expense account and so should you. Don’t let Satan win, have your windows cleaned. I know a great company that does an excellent job too. (Hint: it’s A to Z window cleaning)
The International Window Cleaning Association (IWCA) and The Glass Association of North America (GANA) released a joint Glass Informational Bulletin (GIB) which could have been titled a little better. Construction Site Protection and Maintenance of Architectural Glass is not just that catchy. Anyway, it outlines the need for proper protection of architectural glass throughout the construction process to all general contractors and builders. Okay so this is pretty simple to understand here is that bulletin that was sent to builders CLICK HERE FOR THE CSPMAG.
So the Glass Association is really fighting us on this. They say we should use plastic scrapers or not to use scrapers at all. They say use chemicals to get stickers off the glass ( a chemical that will mess up the seal of the window). IWCA sent an open letter has been sent to the Glass Association of North America in addition to a number of construction, glazing and glass trade magazines. This letter reaffirms the IWCA’s position that razor scrapers are the tool of the trade for cleaning glass. Its just the standard practice I could not imagine it any other way. It’s an easy fix to clean the equipment where tempered glass is made. The open letter Click here.
To help builders and property owners understand that they may be buying a defective product, and help educate builders about tempered web hgh human growth hormone glass quality problems before they become scratches, window cleaners can now download documents from the IWCA site to be included in a Builder Education Packet. Send this packet of information to builders in your area along with your proposal or marketing materials.
Another great resound is to study the IWCA’s “Talking Points” posted here, to help understand the IWCA’s position before attempting to explain the tempered glass quality issue to builders and other customers.
Some tempered glass surfaces are highly susceptible to scratching due to contamination with microscopic surface defects called fabricating debris. Tempered glass scratches caused by fabricating debris have distinct characteristics, and should not be confused with other types of scratches. Click here to learn about field identification of fabricating debris scratches.
The IWCA recommends a tempered glass scratch liability waiver for all construction window cleaning contracts, before any work is done. Click here for an example of a Cleaner to Builder liability waiver.
The IWCA also suggests that builders require suppliers to provide quality tempered glass without fabricating debris, so that all glass can be cleaned – without scratching – using the same tools and methods. Click here for an example of a Builder to Supplier waiver.
The IWCA Tempered Glass Informational Bulletin 2004 – Scrapers & Fabricating Debris is the IWCA’s official position.
The easiest answer is looking out a clean window is just better. Simply having clean windows just looks so good. How do you feel when the windows are cleaned? You feel more creative, you’re in a better mood and well, over all, you just feel better. Clean windows can also improve your insight as well as the sight through your window! It can also improve your property value.
Cleaning your windows is a preventive measure. If you don’t clean your windows they will eventually stay dirty permanently. This is called glass degradation. Over time , glass can become infused with contaminates such as oxidization, hard minerals, acid rain and overspray (paint, caulking, etc.). Since glass is porous, these pollutants settle into the surfaces’ grooves and valleys. Regular cleaning is necessary to prevent permanent damage. Also, hiring a professional window cleaner is much cheaper than having to replace Electronic Cigarette your windows.
Window cleaning can be dangerous and time consuming. Without the proper safety precautions, one could really hurt themselves attempting to clean the outside of one’s windows. Also, making sure that you clean the windows meticulously and properly can take a lot more time then one might have. Professional window cleaners are trained in the highest safety precautions available and it’s what we like to do so we are more than willing to take the time to do that meticulous cleaning.
So, you may not think that you need your windows cleaned but look again. Do you really want to look at that same dirt in 5 years? Why not get rid of it now? If not it might just decide to stay and bring down the value of your house and annoy you until you have to buy new windows!
So as a business owner your introduced to the idea that you can be sued. You
Its your responsibility
can protect yourself and your business.With theses protections you also help your clients understand the relationship. Its like a marriage some one has to take out the trash this just puts it in writing.
Limiting your risk and communicating to the customer is paramount in our litigious society. Being aware about what your responsibly is and what the property owner is responsible for is not an option to assume , Get it in writing!!
WORKMAN’S COMP WAIVER
Most window cleaning companies are operated by just 1 or 2 partners everyone
I do everything cause there is no one else
having a 50/50 share in the business. Your requirement to have workman’s comp is not required in most states if your the owner of the business. If your the only one that works for your company- if you wear all the hats A simple letter on company letter head is enough to cover your liability.Workman’s comp requirements differ stat to state.Check with your states workman’s comp requirements and always speak to your attorney for clear understanding of the laws and regulations .
Samle letter of workman’s comp waiver Workman’s comp waiver
Most customer have never heard of fabricating debris As a window
cleaner hopefully you don’t find out when the glass has been scratched, and you have received a letter from an attorney saving your responsible for 29 windows about @ $15,000 .00 yeah fifteen thousand dollars, and you think insurance will cover it? Only if you have “Extended Broad Form Property Damage Liability Coverage” . This endorsement will does extenze quick work give you back coverage for care, custody, and control. In other words, you can be covered for the exact thing you are working on. But still a no starter the cause of scratched glass is not the window cleaner and you need to know this. Get educated on fabricated debris educate your customers. I will do a post or a series of posts on fabricating debris. But to protect your self get a waver signed , its just that simple.
Fabricated debris waver form thank you IWCA
WRITTEN FALL SAFETY PLAN
The last one is not really a wavier but really a statement of fact, ” A to Z window cleaning knows how we are going to clean this building, here is how and if something go wrong this is what we will do”
A fall safety plan is necessary on every job you do that is above three stories. It’s a simple plan to write it makes sense and it could save your life. Knowing the risks and how to prevent false is half the battle. Communicating to your team where the fall risks are and how to avoid them is critical to having a productive and safe work environment. Having a fall safety plan is just one small part of your safety of your company safety policy.
Fall safety plan
5th ave safty plan
These are just examples of fall safety plans, This is good work to under take during the winter or slow months. Its your home work, fall safety is not a competitive secret, share your expertise. Lets be safe and covered from the unexpected.
Always seek legal advice were applicable.